Advance Orders (excluding special orders, which may not be cancelled) may be cancelled prior to time of delivery or customer pick up subject to a 20% restocking fee.
Returns must be completed within 30 days of the sale, are subject to a 20% restocking fee, and only full cartons and current dye lots are accepted. At the discretion of the merchant, refunds will be provided as a store credit or a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
Please note there are NO RETURNS on bagged goods that are purchased.
The Customer must inspect all items prior to installation and the Customer will be deemed to have unconditionally accepted the condition and quality of the materials in all respects by proceeding with installation.
The Customer acknowledges and agrees that all natural products such as marble, stone, wood, & medallions are sold “as- is” with all inherent faults/variations and as such there are no returns accepted for these items.
Thank you for shopping with us and we appreciate your business. If you have any questions please feel free to contact us.